Bay Of Palms, Gold Coast
108US$
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Key details
About the Hotel
12 Coolgardie Street,
Gold Coast,
Australia,
4221,
Queensland
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard One-Bedroom Apartment
Max:
4 persons
380 sq. feet
Bed options:
1 King-size bed
Garden view
Shower
Air conditioning
room details
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Standard Studio Lakefront
Max:
4 persons
370 sq. feet
Bed options:
1 Double bed
Lake view
Shower
Air conditioning
room details
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Deluxe One-Bedroom Apartment Lakefront
Max:
4 persons
380 sq. feet
Bed options:
1 King-size bed
Lake view
Shower
Air conditioning
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- VIP check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Vending machines
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Canoeing
- Golf course
- Billiard tables
- Table tennis
- Fishing
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Laundry
- Tours/Ticket assistance
Business
- Fax/Photocopying
Children
- Cots
- Game room
Spa & Leisure
- Saltwater pool
- Beach umbrellas
- Sun loungers
- Garden area
- BBQ facilities
- Spa & wellness centre
- Jacuzzi
Room features
- Air conditioning
- Heating
- Sitting area
- Dining table
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
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Location
12 Coolgardie Street,
Gold Coast,
Australia,
4221,
Queensland
Map view
12 Coolgardie Street,
Gold Coast,
Australia,
4221,
Queensland
City landmarks
Zoo
Currumbin Wildlife Sanctuary
1.3
mi
Park
Palm Beach Parklands
1.2
mi
130 Laguna Avenue
Laguna Park
4000 ft
Gallery
Dust Temple
3700 ft
Store
Surf World Gold Coast
1.2
mi
Currumbin Community Markets
2400 ft
Currumbin RSL Cenotaph
2400 ft
Mini Buddhas Yoga
2600 ft
Shopping Area
The Pines Elanora
4000 ft
618 Tomewin Mountain Rd
Freeman's Organic Farm
1.4
mi
Pelicans
3700 ft
Currumbin Beach
Elephant Rock
1.5
mi
Mall
The Pines Shopping Centre
4000 ft
741 Pacific Parade
Currumbin Beach Vikings Surf Life Saving Club
1.4
mi
Park
Tarrabora Reserve
1.2
mi
Market
Currumbin Sanctuary Markets
1.3
mi
Currumbin Chase
Currumbin Alley
1.2
mi
Beach
Currumbin Beach
1.3
mi
Alf and Kathleen Neumann lookout
1.2
mi
cnr Duringan St & Pacific Pde
Surfing Services Australia
1.2
mi
Our Lady of the Way Church
1.3
mi
68 Teemangum St
Currumbin Bird Sanctuary
1.3
mi
Currumbin Beach
Swell Sculpture Festival
1.4
mi
Superbee Honeyworld
1.9
mi
496 Golden Four Drive
Flannerys Tugun
1.6
mi
Park
Schuster Park
1.7
mi
U 2 15 Janal Pl
Sheralee Total Wellness
1.5
mi
St Monica's Catholic Church
1.6
mi
Beach
Tugun Beach
1.8
mi
Nearby
Gallery
Dust Temple
1900 ft
Restaurants
KFC
800 ft
Pines Shopping Centre
Supreme Kebabs
1600 ft
13/31 Guineas Creek Road
Fantasia
1400 ft
Cnr Guineas Creek Road and KP McGrath Drive Shop 45
Reviews and Ratings
Reviews from guests about their experience.
80%
loved their spa retreat and can’t wait to return.
8.0/10
Great
Rooms
6.0
Location
7.6
Service
6.0
Dining
5.6
Allan
United Kingdom,
March
2025
6.4/10
My stay at Bay Of Palms was alright overall, with a few highlights and low points. The location was fantastic, conveniently close to a shopping centre, and the pool area was nice. However, the bathroom was quite cramped, and the noise from both inside and outside my room kept me awake at times. While I appreciated the friendly staff, the amenities felt a bit lacking, such as the minimal towels provided during my stay. It wasn't unpleasant, but there are definitely areas that need improvement.
Rooms
6.0
I found the room to be spacious and neat, with a comfy bed that gave me good sleep. However, the bathroom was too small, and the thin walls made it hard to ignore noise from neighbors. Plus, there were some cleanliness issues like hairs on the pillows and a musty odor.
Service
7.0
The staff at check-in were friendly and accommodating, but I didn't have much interaction with them during my stay. Their promptness at check-in was appreciated, but a bit more support during my time there would have been nice.
Location
8.0
I loved the location, just a quick walk away from the Pines Shopping Centre. It was close enough to public transport and still provided a peaceful atmosphere, away from the busy ocean buzz.
Dining
5.0
There were some options for dining nearby, but I would have appreciated a cafe on-site for breakfast. It would have made things more convenient during my short stay.
Facilities
6.0
The pool area was inviting and the grounds looked well-kept, but I did notice a lack of basic amenities, like more towels and complimentary soap in the bathroom. The laundry facilities were also a plus.
Alex
United Kingdom,
January
2025
7.2/10
I had an overall decent experience at Bay Of Palms. The location was great, with convenient access to shopping and the pool area was lovely. However, the room cleanliness left much to be desired and the air conditioning issues were frustrating. I appreciated the value for money, but I don't feel compelled to return soon.
Rooms
5.0
My room was quite spacious, but I noticed a musty smell and a lack of cleanliness. The furnishings felt outdated, which was disappointing for my stay.
Service
6.0
Although the staff were friendly upon arrival and helped with my room change due to my knee injury, I didn't interact with them much during my stay.
Location
8.0
The location is truly convenient, just 750 meters from main shops and a short walk to amenities. I enjoyed the proximity to the shopping centre too.
Dining
5.0
There was a cafe nearby for breakfast, which was nice, but I would have loved more dining options directly on the hotel.
Facilities
5.0
The pool area was nice and provided a good environment to relax. However, the lack of proper housekeeping and limited amenities like shampoo was disappointing.
Liam
United Kingdom,
December
2024
7.2/10
My stay at Bay Of Palms was a mix of positives and negatives. I enjoyed the view of the lake and found the kitchen facilities good. However, the cleanliness of my room left much to be desired, and the air conditioning was notoriously faulty. Overall, I had a decent experience but wouldn't rush back due to the issues I encountered.
Rooms
5.0
The room had poor cleanliness, and the air conditioning kept failing. While the kitchen was well-equipped, the TV didn't work properly, and the bed sheets were dirty.
Service
5.0
Though I found the staff friendly, they couldn't address the issues with my room or the air conditioning. A better response to my concerns would have improved my experience significantly.
Location
6.0
The location by the lake was lovely and fantastic for relaxation. However, the environment felt sketchy at times due to the behavior of some residents.
Dining
5.0
Dining options were quite limited on-site, but I did find a cafe nearby that offered breakfast, which was a nice addition.
Facilities
5.0
While the pool area was decent, the overall facilities seemed to be in need of an upgrade. WiFi didn't work well in the bedroom, and there were no amenities like shampoo provided.
Ava
United Kingdom,
December
2024
5.0/10
I enjoyed my stay at the Bay Of Palms, particularly appreciating the lovely lake view and the spaciousness of my room. However, the cleanliness could have been better, and I noticed some areas in need of renovation. Overall, it provided good value, but there's definitely room for improvement.
Rooms
6.0
My room was spacious and had a great view of the lake, but it really needed some TLC. I also found the couch to be pretty musty, which was a bummer.
Service
5.0
The reception staff were a bit indifferent, which was disappointing. I kinda expected a warmer welcome.
Location
8.0
The location was a highlight for me, being close to The Pines Shopping Centre and just a quick walk away from everything I needed.
Dining
6.0
There were options for breakfast nearby, but the kitchen in my place could’ve used a good clean-up.
Facilities
7.0
The pool looked inviting but I didn’t use it. I think it would be great if they could renovate a few areas to keep things fresh.
Jennifer
United Kingdom,
November
2024
6.6/10
I found my stay at the Bay Of Palms quite relaxing, with a lovely view of the lake from my apartment. The pool area was nice, giving a great vibe for the holiday. However, accessibility to the parking was a struggle with heavy luggage, especially since my apartment was upstairs.
Rooms
8.0
The room was clean, quiet, and modern, though the layout felt a bit cramped with kitchen appliances crammed in a corner. I appreciated the spaciousness, but minor cleanliness issues were present.
Service
7.0
The staff was friendly and helpful when I needed assistance. However, my interaction was minimal, as I only engaged with one staff member during my stay, which left me wanting a bit more attentive service.
Location
8.0
Being close to a major shopping center was a plus, making it easy to grab essentials, while the lakeside setting provided a peaceful atmosphere.
Dining
7.0
While there weren't extensive dining options on-site, I found a nearby café for breakfast that hit the spot. This convenience was appreciated during my stay.
Facilities
7.0
The pool area was well-maintained with plenty of sunbeds and umbrellas, perfect for soaking up the sun. However, the laundry facilities needed some updates.
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